Refund Policy

Pick N Track Packers and Movers reserves the right to manage refunds for services provided. The refund policy is categorized based on whether the service has commenced or not.

Before Service

A 100% refund is initiated if the service has not started.

Confirmation of service commencement, whether through digital or offline media, serves as proof of initiation.

The refund amount is determined based on the time and resources already invested in the service.

Pick N Track Packers and Movers reserves the right to deny refunds if any misconduct is found on the client's side.

After Service

Once the service has commenced, refunds are subject to deductions for third-party services and the time invested by the company.

If physical goods or digital services have been procured from a third party, the refund will be calculated accordingly.

Pick N Track Packers and Movers holds the right to determine the refund amount based on these factors.

Policy Modification

Pick N Track Packers and Movers reserves the right to modify, change, or discontinue any aspect of this refund policy, including pricing and service fees, at any time without prior notice.

Contact Information

If you have any questions regarding our Returns and Refunds Policy, please contact us:

By email: Pickntrack@gmail.com

By phone number: 9113651818

Frequently Asked Questions

In case you have more questions, feel free to reach out to us.

Pick N Track offers a wide range of moving and logistics services, including residential and commercial relocations, packing and unpacking services, transportation of goods both locally and across regions, and storage solutions for short and long-term needs.

Getting a quote is simple: you can inquire through our website by filling out the "Get a Quote" form with your details, call our customer service team directly for assistance, or schedule an in-person assessment for a more detailed estimate.

ou can track your shipment using our real-time tracking system by using the tracking ID provided during the booking. Simply visit the Track Shipment section on our website or mobile app to check the status of your shipment.

Yes. All Pick N Track moves are fully insured. We cover you for Primary cover free of charge. - Enhanced insurance for those more vulnerable items. Inquire to the team upon booking on the requirements for you.

The time required for a move depends on various factors, including the distance of the move, the volume of items to be relocated, and any additional services such as packing or storage. For local moves, the process usually takes a day.

While not required, it is helpful to have you or your authorized representative there to oversee packing and loading direct our movers in answering any questions they may have, and confirm delivery and unpacking at the destination.

We can provide you with secure self-storage solutions, whether for short-term or long-term use. Our facilities offer climate-controlled environments for sensitive items, 24/7 security and surveillance to ensure your belongings are safe.

Yes, we offer professional packing and unpacking services to ensure your move is as smooth as possible. We use the best possible packing materials to secure your valuables and provide special handling for fragile, oversized, or valuable items.

You can reach our customer service team through several convenient channels. For immediate assistance, you can call our dedicated helplines at 953-853-1818. If you prefer to send an email, you can contact us at PICKNTRACK@GMAIL.COM.

Yes, you can reschedule your move after paying the deposit, but please note that rescheduling is subject to availability and may incur additional charges depending on the timing and circumstances.